Preventing Chemstation from crashing because of HP printer driver dll fault

Document created by agilent Employee on May 10, 2016
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MSD Chemstation on Win 7 may generate an error when printing.  HPMSN083.dll unable to open.

This may cause Chemstation to freeze or crash randomly.


The problem is caused by the driver for the HP printer.  Find an updated driver that does not use HPMSN083.dll or switch to the 'HP universal Printing PCL 6' driver.


Common error reports from a web search: 

HP LaserJet 4600 hpmsn083.d?ll takes up 50% of CPU resources.

Driver problems on your computer will likely to receive error messages like: “STOP: C0000221 Unknown Hard Error \SystemRoot\System32\hpmsn083.dll”