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rclement
Click to view contentDatafile with some DAD and MSD signals; when adding chromatograms to the IR, the signal descriptions for the DAD signals are correct (ex.; DAD1 A, 254, 4 Ref = off), but the one for the MSD signals only shows as "MSD# TIC, MS File" - it's missing the rest of the expected information like Ionization mode, Polarity, AcqMode for that particular… (Show more)
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tparks1
Hello, I am running Chemstation E.02.02 SP2 on Windows 7 with a 6890N GC and 5973 MS. Any time I've got Instrument Control open and the computer is idle and goes to sleep, after waking the computer and trying to run a method, instrument control stops responding and has to close. I get as far as telling instrument control to start the method, and… (Show more)
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ryanm4
Hi am currently running version B 02.02 SR2(260) and im trying to get 2 amount results for 1 compound. I would to add a second calculated amount based on the original amount from the calibration Table. Is this possible ?
in Software
chesstu
Click to view contentHi Using Openlab 2.4 with our 6890N GC.   My question is how to be able to capture a Blank Run (no injection, only FIDsignal during oven ramping) ?   In the training I understood that a "Double Blank" is what I needed. But when I make a sequence, with first line as a "Double Blank" to only capture the FID signal during a run with no… (Show more)
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jagadeeshwark
While initiating the sample set, software showing a message as 'Validating software' and not initiated the sample set. After few minutes sample set acquisition is started automatically. There is no error message is observed during this delay time. Is this a erro in the software or a communication error? What is the remedial action to eliminate… (Show more)
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jagadeeshwark
In the OpenLab CDS software, Sample set (sequence) was aborted automatically while running. Error is showing as “Unable to create acaml file: One or more errors occurred”. Some of the acquired chromatogram data files are also not showing in the software. Analysis is performing on Agilent Infinity II 1260 model HPLC instrument. Is any have faced… (Show more)
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randerson6
Troubleshooting Worklist script from executing on MassHunter Acquisition for 6400 Series QQQ B.08.02   Issue: Customers and Field Service Engineers have encountered a defect with MassHunter Acquisition for 6400 series which prevents Worklist scripts from executing on stand-alone workstations. This defect can occur at any time if the workstation…
in Software
chesstu
Hi. We're moving from EzChrom to OpenLab 2.x. Wow what a headache !!! ;P   In EzChrom, we would calibrate without forcing by zero, and in the reports, if calculated amount was negative, the report would simple show 0.000BDL.   Now, when doing the same thing in OpenLab 2.3, I get negative values on the report.   Is there a way to not report… (Show more)
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chetanhirpara
Dear Sir, We are using Agilent LC solution 800 bar. How to insert Sample description and processing time in reporting format of LC Chromatograms.
in Software
mleones
good morning I have problems installing openlab 2.3 on my Latitude Dell E6440 laptop. Attached error image that is giving me
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