• Binary code error and won't open MassHunter Quant Analysis

    For some reason a group of us can not open the Mass Hunter Quantitative analysis software. We keep an error code that says "Failed to open batch file. Failed to read binary batch file. We can't analyze any of our bin ...
    last modified by kharrison77
  • Anomaly in Profinder?

    Hi, I'm wondering what's causing this anomaly I'm observing in Profinder (v08) using Batch Targeted Feature Extraction. In some of the compound groups generated, it is extracting and showing incorrect EICs.   F...
    created by quarksome
  • Multiple Worklists saving to multiple locations

    Hi,    We recently started using column switching on our 6470 QQQ. Essentially we have two differnent methods, phases and columns on the same instrument. We injected two batches sequentially, ...
    last modified by johnbradley
  • Importing mzxml files to MassHunter Qual?

    Hello everyone,   I'm trying to import a mzxml file into MassHunter Qualitative Analysis (V.10). I know it is a simple task to export an Agilent .D file as an mzxml file from MassHunter Qual but I cannot figure ...
    created by johnmcgrath
  • G1956A Error: Difficult with ion optics electronics errors: 0200 0300 03001  0209 0800 0801

    ms #g1956 electronics signal loss chem station #error    log files Hello everyone!We have a Lc MSD VL G1956A single quad. In the past, at some point we had problems with the acquis...
    last modified by chemo_bee
  • ?a new problem with front inlet shutdown in high efficient GCMS

     Dear colleagues      we encountered a new problem with front inlet shutdown in high efficient GCMS , the inlet itself appear OK before the beginning of run method and still OK during syringe ...
    created by walleed
  • Image (backup) from intenal hard disk drive for agilent 6210

    We have Agilent 6210 TOF (G1969A) mass in our lab but unfortunately its internal hard disk drive has been burned so we need someone send us an image from the hard disk to restore it on new hard disk. Image (backup) cr...
    last modified by ammarchabok
  • Agilent 5975 MSD Autotune Report Readings

    I have couple of questions regarding Agilent 5975 MSD (run on MassHunter) Autotune Report. Please see the attached. It looks like for m/z 69, 219, and 502, there are two sets of data on the report. The Abund and Rel A...
    created by pcke2000
  •    the library search score for a compound is different with different instrument

      .the library search score for a compound is different with different instruments nowadays,in my work we have different types of gc-ms, we bought new gcms 7890B- 5977B HES , when comparing the result of the same...
    last modified by walleed
  • Post run Macro/Command for cleaning GC-Inlet - MSD Chemstation

    Hello everybody,   We have a GC(7890A)/MS(5975C)-System with MSD Chemstation-Software.   I want to write a macro as a post run.   It is possible, to write a post run macro or command for the MSD Chem...
    last modified by matthew2
  • MSD G6125B Not Ready

    Hello. I have a problem on several new Agilent 1290 Infinity II instruments without a visible pattern.   After a random sample, before starting a new sample. The G6125B mass detector does not transition from the...
    last modified by serge.che

    I keep getting this error on my 6100 LC/MS. Any help please?
    last modified by happy5775
  • Exporting  compound list to CSV in Qual version 10-can you do it?

    We screen LC-QTOF data using find by formula against an in-house PCDL. In Qual version B.07 it was possible to simply export the results to csv as part of the workflow actions. By compiling the .csv files it was eas...
    last modified by peter.stockham
  • Reducing QTOF data storage after collection

    Hello, I'm running a 6545 QTOF in All Ions mode and had accidentally set the Profile data storage thresholds to 0. We've collected a rather large set of sample data like this. I was wondering if there is any way to r...
    last modified by staceylouie
  • Is it possible to autoexport data files/PDF reports to an external drive or shared drive?

    Hello,   My group is wondering if the Masshunter Acquisition software has any capability to autoexport data? We are hoping to have the data we collect autoexport to a shared drive. Is this a possibility in Acq o...
    last modified by annaagilent1
  • Software MassHunter Workstation Qualitative Ananlysis

    Gostaria de um auxílio pois ao instalar e depois executar o software MassHunter Workstation Qualitative Ananlysis sempre abre a seguinte mensagem de erro:   Agilent MassHunter Workstation Software Qualitati...
    last modified by ulisalves
  • Assistance in part change for 5977A MSD

    I have a question and have been told a couple of answers but nothing concrete.   I am hoping to change the MSD door circuit board: number 29, part number G3170-65015 Apart from dipping the quads (as describe...
    last modified by gchaplain
  • For Masshunter quantitation software at what point does the signal to noise go from a real value to infinity?

    We are validating a method and are having an issue with our masshunter data.  Some of the signal to noise values come back at infinity which is not a value we can use for our validation.  Is there a specific...
    last modified by davidmwhitt
  • Problems with etune on 7890 GCMS

    We had a maintenance visit last week and the instrument was working with optimal performance. Today before submitting a new batch for acquisition I initiated the tuning using etune as we have EI extraction source inst...
    last modified by thakkera
  • 5972 MSD

    Has anyone got a pdf of the 5972 MSD manual, or would anyone be able to point me in the direction of where to get a copy please?   Thanks,   Aden
    last modified by aden89