• GC-MS/MS instrument control error -software

    Greetings from Portugal! I have a GCQQQ / US1335T001 MS model 7000 C device, which is reporting the attached error .(intrument control not initialize propely..)..after a colleague me freed up space on the C disk that...
    scunha
    last modified by scunha
  • GC/MS Instrument fault detected 2.5 emission current controller

    Hi,   I am having problems with my GC/MS (7890B & 7000). Every time I try to autotune it, I get a message saying "instrument fault detected 2.5 emission current controller cannot regulate the requested setti...
    hepi77
    last modified by hepi77
  • Agilent 7000A - MS Error 1.5

    Dear colleagues! Suddenly the new problem with our Agilent 7000A has appeared Instrument has worked quite intensively for a year in our laboratory (instrument has been bought refurbished 20 month ago). A month ago,...
    mag
    last modified by mag
  • Iris driver cannot maintain the resquested voltage

    Hi everybody,   We have a GC 7890A with a 7000 triple quad MS. Lately we have cleaned the source as usual and we have obtained a not so good result with the autotune (counts for both analyzer and all ions five ...
    frossi
    last modified by frossi
  • Unusual increase of "noise" at irregular time intervals after cleaning the ion source of QQQ 7000

    Hello,   after cleaning the ion source of our QQQ 7000, the measurements show an unusual increase of "noise" at irregular time intervals of the run, as shown in the attached image. This was also observ...
    cj1
    last modified by cj1
  • Can't Pumpdown

    For the 7000 Triple Quad GC/MS, in the Triple Quadrupole Vacuum Control, the turbo speed is 100%, and the Rough Vac is 1.44E+2 mTorr. When pressed "Pumpdown" the High Vac is still off. How to Pumpdown? 
    firsy1218
    last modified by firsy1218
  • Software for Agilent 6410B MS

    Hello,   We just acquired our First MS for our 1200 HPLC.      It is the Agilent 6410B.   Can we use Chemstation for the MS or do we have to buy the MassHunter Software?   Any he...
    rbmattila
    last modified by rbmattila
  • Compliance issue with MassHunter software

    We observed an error (Refer Attachment) while creating the methods and opening the existing methods. Later on we came to know that, MassHunter software will not work without enabling "DELETE" option. If we enabling th...
    bhargava.jana
    last modified by bhargava.jana
  • Bad Autotune of 7010B - Due to electronical problems?

    Dear Community, the Autotune of my 7010B runs quite bad. The ramp plots (entrance lens, extractor, ion body, ion focus, post extractor) are scraggy. The mass peaks are fronting. In addition the GC-Runs are not repro...
    juliaalthammer
    last modified by juliaalthammer
  • ?a new problem with front inlet shutdown in high efficient GCMS

     Dear colleagues      we encountered a new problem with front inlet shutdown in high efficient GCMS , the inlet itself appear OK before the beginning of run method and still OK during syringe ...
    walleed
    created by walleed
  •    the library search score for a compound is different with different instrument

      .the library search score for a compound is different with different instruments nowadays,in my work we have different types of gc-ms, we bought new gcms 7890B- 5977B HES , when comparing the result of the same...
    walleed
    last modified by walleed
  • How to shut down an Agilent GCMS for power fails up to long term storage 17Mar2020.pdf

    Here are directions on how to shut down an Agilent GCMS system for a short time up through longer term storage.
    paulsalverda
    last modified by m4esti
  • GC-APCI Interface with 6495 Triplequad

    Hy @ all   Does someone know if it is possible to use the GC-APCI Interface on a 6495 Triplequad? On the website I can only find the use for the TOF/Q-TOF.  My idea is to use a 6495 coupled with a GC tho m...
    patrick85
    last modified by patrick85
  • Collection of GC/MS Resources

    Here is a "best of" collection of links to manuals and tools for GC/MS on Agilent.com, for other instruments refer to Collection of Support Documents on Agilent.com.       Collection of GC/MS Resource...
    lcdk
    last modified by mnevill
  • GC-MS front inlet pressure shutdown

    Why in GC-MS front inlet pressure shutdown is showing after one or two samples were run?. Pleas give me some solutions.
    eliasjesu84
    last modified by eliasjesu84
  • I am working on Agilent LC 1100Series with 6100 single Quad. I have been encountering shutdown error method and MSD extShutdown. I did see lot of people who had experienced error method shutdown with degasser malfunction. However, I did try to disconnect

    I am working on Agilent LC 1100Series with 6100 single Quad. I have been encountering shutdown error method and MSD extShutdown. I did see lot of people who had experienced error method shutdown with degasser malfunct...
    ram2473
    last modified by ram2473
  • GCQQQ(7000C) failure

    Dears,     The  QQQ- 7000C electronic cables were almost fully damaged by mouse and all are replaced. The high vacuum gauge is off while the turbo speed is 100% and fine, but the filament is not workin...
    dag
    last modified by dag
  • Proving that an Agilent GCMS system is fully functional

    Proving that a GCMS system is fully functional - running a standard mix   Functional - Meets or exceeds applicable published specifications for the system on the date of shipment.     &#...
    paulsalverda
    last modified by paulsalverda
  • RF driver cannot maintain the requested mass setting

    1.17 MS1 RF driver cannot maintain the requested mass setting fault. This error message will then switch to a fault cleared message. Does anybody have any information they may share about this fault and how it may be ...
    chilidogman
    last modified by chilidogman
  • How can I fix: "QQQ fault 3.16 MS2 U+ driver cannot maintain requested mass setting"

    I'm getting a repeating error in my Agilent 7000QQQ logbook:  "QqQ fault detected: 3.15 MS U- driver cannot maintian requested mass setting" which is then cleard and follwed by "QqQ fault detected: 3.16 MS U+ dri...
    jennifer.jones
    last modified by jennifer.jones