I have a G1315C detector that fails "Lowest Intensity Test" in the 190-220 nm range (1867 counts) and the 221-350 nm range (4915 counts). All other intensity values are significantly lower than when conducted a year ago. A new Agilent lamp is installed. All measurements are with flow cell removed from the light path. They were 3000 and 7980…(Show moreShow less)
Hi everybody – this week instead of giving you a couple of tips myself, I want to point you toward a whole bunch of tips from my colleague, Rita. The group she’s in offers monthly webinars, all of which I think are valuable, but there are two older webinars from this series that I think are especially useful to this audience. The first one is…(Show moreShow less)
Hi all, Just quickly I'm using OpenLAB CDS Acquisition version 2.3 and running SEC on a predefined method. I was hoping to be able to add ranks to the report. We assign samples that we run a grade (A / B / C / D...) based off pre-defined constant values. This is based off of RT and % peak. As well as the ranks, I'd also like to have a column in…(Show moreShow less)
I'm not sure if this is the right place to ask this, but we would like to collect availability/uptime data from our HPLC systems (we use 1100, 1200 and 1260 series). We have another system that calculates OEE from several types of machines and now we'd like to add HPLCs to this system. We want to know in real time when the system is running, not…(Show moreShow less)
Hi, Thank you for your question, Agilent can provide several possibilities for instrument usage tracking and reporting. I will reach out to you separately but please find here some links for introduction of our asset management services to advance laboratory operations: Asset Monitoring…
You would need to provide more details about the problem (what happens exactly), software and driver versions and your configuration (e.g. a System Report from LabAdvisor, so we know about the model numbers used, installed options, firmware used etc.). Also the diagnostic buffers from LabAdvisor would be useful.
Hello everyone I was performing the Holmium Oxide test in Lab Advisor for a 1220 Infinity LC VL and it was aborted with this message "holmium filter test in FW timed out!". At first, I thought it was related to some FW issue so I updated the FW to the last one released in December (B.07.28 ) and perform the test. It was aborted by the…(Show moreShow less)
Hi everyone, I'm currently experiencing an issue with the 1260 autosampler arm hitting the removable left wall of the autosampler chamber and erroring out (theta axis timeout). Currently, the system is able to pass the auto-alignment fine as well as start up diagnostics; however when the system tries to run a sample not on the far right sight…(Show moreShow less)
I had an Agilent engineer out here installing new instruments, and explained to him what was happening with one of my other instruments (same situation as above). He had never heard of it doing that, but attempted to re-calibrate the arm (to no avail). He then replaced the arm and it has been working fine since then (about a week).