• Help with Firmware Update

    How do I download a copy of the Firmware Update for and Agilent 6890 with a 7683A autosampler.  I've gone to a number of your web sites, but haven't been able to download a working copy of the program.   An...
    wakaero
    last modified by wakaero
  • Removing and Installing a Syringe on the Agilent 7693A Autosampler

    Agilent Support Engineer Insights   This Information Applies To: Agilent 7693 Automatic Liquid Sampler   Issue: You may need to replace the syringe of the automatic liquid sampler, in case it is worn or d...
    carlos_vargas
    last modified by carlos_vargas
  • Forgot password OpenLab (manager did too)

    I cannot access to OpenLab software because I had forgot my password. Account manager did forgot too. We can't use our 8860 GC. Is there a way we can unblock and access again? Please help, we need to access....
    milviapaulino
    last modified by milviapaulino
  • How to Align the Agilent 7693A GC Injector

    Agilent Support Engineer Insights   This Information Applies To: Agilent 7693 Automatic Liquid Sampler   Issue: Only use this alignment procedure if the injector hardware configuration has changed or if...
    carlos_vargas
    last modified by carlos_vargas
  • Empower 3 using back or front injector (7890B + ALS + HSS).

    I have an Agilent 7890B equipped with a 7693A Liquid sampler (front) and 7697B Headspace sampler (back). However in Empower the headspace sampler starts moving even though I selected front inlet (ALS) in the inst...
    artsjer
    last modified by artsjer
  • How to Align the Agilent 7683B GC Injector

    Agilent Support Engineer Insights   This Information Applies To: Agilent 7683B Automatic Liquid Sampler   Issue: Only use this alignment procedure if the injector hardware configuration has changed...
    carlos_vargas
    last modified by carlos_vargas
  • Align Mode Procedure on 7683B ALS

    has anyone performed the align mode procedure on a 7683 automatic liquid sampler? if so, has the adjustment resulted into reproducible peak responses? thanks.
    davidramos
    last modified by davidramos
  • 7890B/ALS/FID will not inject due to "External Device Not Ready" - what should I check?

    7890B/ALS/FID will not inject due to "External Device Not Ready" - what should I check? It is currently hooked up to an eSAT/IN which is part of an Empower 3 data system. I am using Agilent signal and start cables. T...
    squawkbert
    last modified by squawkbert
  • GC and ALS firmware - latest revisions for download?

    Hello Agiilent,   Where do we find information regarding the latest available Agilent instrument firmware revisions for download?   Best regards - Lars
    topsoe-lak
    last modified by topsoe-lak
  • Tapered syringe needle increases abundance?

    Why do my sample abundances increase X3 using a tapered 23/26 gauge syringe  vs a straight 23gauge syringe? I did watch to be sure it was delivering 1uL of sample. My values increased from just over 300 to o...
    vadfs1
    last modified by vadfs1
  • Calculations from Chemstation

    Hello everyone,   Is there any way to get the calculation out of the Chemstation ? We have the problem, that we transfer the methods from the Chemstation to the newer Open Lab 2.1. We successfully passed the st...
    mr.white
    last modified by mr.white
  • autosampler injector needle stuck in sample vial

    We have an Agilent 7683B automatic liquid sampler. The injector needle after lowering into the solvent vial gets stuck in position and vibrates, which generates error and aborts the injection ...
    qiaoli
    last modified by qiaoli
  • Varian

    Hi community,  what is the Agilent part number  - ferrule 28-694570-00 and 89-999570-00 from Varian? I need Agilent part number Aluminum Crunch Washer 15-003347-00 from Varian! For Varian СP-3800. ...
    a.fedulova
    last modified by a.fedulova
  • Fuse, 10 A

    Hi community! Which fuse, 10 Amp use for Agilent 6890N, 5973, 7820?   Thanks!
    a.fedulova
    last modified by a.fedulova
  • G3435-60010 FPD signal board, used with series 7820 and 7890 gas chromatography systems

    Hi community! Help me please, I need part G3435-60010 for Agilent 7890A, this FPD signal board obsolete, no replacement recommendation. Whith new part  FPD signal board for Agilent 7890A or Agilent not product t...
    a.fedulova
    last modified by a.fedulova
  • 7693A Autosampler Failure Codes

    Lately, an Agilent 7693A autosampler (model G4513a) intermittently shows error codes. Does anyone know where to find a list of error codes / failure codes? I cannot find any Agilent document with these codes and possi...
    msanders
    last modified by msanders
  • ALS 7683 / G2614A : tray arm do not move

    Hi, The tray arm (G2614A) on our 7683 (connected to a 6890N) is not moving anymore back and forth. It sounds like the motor is running but no arm movement. Is there anything we can check before calling Agilent s...
    fmartz
    last modified by fmartz
  • G4513A sampler - injection reproducibility

    Hello,   I have testet the reproducibility for the G4513A automatic liquid sampler (ALS) against older GC liquid injector models, G1513A and G2613A. The conclusion is that the G4513A ALS does not reproduce the i...
    topsoe-lak
    last modified by topsoe-lak
  • Send

    Hello,   I want to give the privilege to send the Method to the Instrument [modified by moderator from "device"].   I tried to create 3 Roles with access to all the instrument parameters. It didn't work. ...
    mr.white
    last modified by mr.white
  • Basic Questions

    Hello,   I got a very basic questions, to explain to a trainee. I recognised that some questions from him  i could not answer for sure.   The carrier Gas is to transport the Sample. The last system we...
    mr.white
    last modified by mr.white