• Collection of Cell Analysis Resources

    Here is a "best of" collection of links to manuals, tools, and other resources for Agilent Cell Analysis products. For other instruments refer to Collection of Support Resources.     Collection of Cell Ana...
    mnevill
    last modified by yuexie
  • Cell Analysis FAQs and Troubleshooting

    This document contains a list of FAQ and troubleshooting links for Agilent Cell Analysis products. See also Collection of Cell Analysis Resources.    FAQs Agilent Seahorse XF Imaging and Normalization FAQs...
    mnevill
    last modified by rolanddiaz-bone
  • Agilent Seahorse Plate error: “This cell plate is not assigned to this sensor cartridge.  Please replace the cell plate and try again”: Troubleshooting Tips

    If the software used with Seahorse analyzers displays an error stating “This cell plate is not assigned to this sensor cartridge.  Please replace the cell plate and try again,” this document can be us...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Wave File Save Error: “We cannot run this experiment.  Some groups have the same name”: Troubleshooting Tips

    If the Wave software used with Seahorse XFp, XFe24, or XFe96 displays this error, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Two groups in the p...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Plate error: Plate Not Compatible with Assay: Troubleshooting Tips

    If the Wave software used with Seahorse XFp, XFe24, or XFe96 displays an error stating “Plate not compatible with Assay,” this document can be used to help troubleshoot.   Here is a list of the most...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse File Save Error: “File cannot be saved”: Troubleshooting Tips

    If the software used with Seahorse analyzers displays this error, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Location of save directory has been...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Motor error/plate tray immovable: Troubleshooting Tips

    If the software used with Seahorse analyzers displays a “tray move” error, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Software crash...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Error Unloading Cartridge Troubleshooting Tips

    If the software used with Seahorse analyzers displays an unload cartridge error or the cartridge does not come out of the analyzer, this document can be used to help troubleshoot.   Here is a list of the most c...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Error Message: Door Not Closing Troubleshooting Tips

    If the software used with Seahorse analyzers displays a “door close” or “door open” error, this document can be used to help troubleshoot.   Here is a list of the most common causes for ...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Group Name(s) from Wave Don’t Match Excel: Troubleshooting Tips

    If Wave groups to not match group names in Excel Report Generator or Excel file, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Error naming groups ...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse XFp: Cartridge failed to eject after assay: Troubleshooting Tips 

    If cartridge does not eject after assay has completed, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: User improperly loaded cartridge/cell plate ...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Wave Hypoxia Data Does Not Recalculate after Excluding and then Reincluding the Sulfite Group: Troubleshooting Tips

    If this is not recalculated or calculated correctly, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: If all wells in the sulfite group are turned OFF...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Wave Error exporting to GraphPad Prism: Troubleshooting Tips

      If the Wave software used with Seahorse data displays an error stating: “The file cannot be opened since it is damaged or truncated”, this document can be used to help troubleshoot.   Here i...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse: Unable to open Wave Software/data files, Unable to save data files/ Unable to view all assay templates: Troubleshooting Tips

    If these issues are being experienced, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Unauthorized access exception: The Windows User Accounts that ...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse XFp: Unable to set up wireless connection with adapter: Troubleshooting Tips

    If these issues are being experienced, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Instrument not close enough to wireless access point (<25 f...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Calibration Error Troubleshooting Tips

    If the software used with Seahorse analyzers displays a calibration error, this document can be used to help troubleshoot.   Here is a list of the most common causes for a calibration-related issue: Inadequate...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Licensing Issue with Software: Troubleshooting Tips

    If the software used with Seahorse XF96, XF24, XFp, XFe24, and XFe96 analyzers displays a licensing error, this document can be used to help troubleshoot.   Here is a list of the most common causes for this err...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Prism Error when opening .Pzfx file exported from Wave Software: Troubleshooting Tips

    If Prism displays an error when opening data exported from Wave data, this document can be used to help troubleshoot.   Here is a list of the most common causes for this error: Version of GraphPad is too old ...
    courtneynadeau
    last modified by courtneynadeau
  • Seahorse Barcode-Related Error: Troubleshooting Tips

    If the barcode reader used inside the Seahorse analyzer generates an error, this document can be used to help troubleshoot.   Here is a list of the most common causes for a barcode-related issue: Barcode is sc...
    courtneynadeau
    last modified by courtneynadeau
  • Agilent Seahorse Error on Wave desktop: “Instrument not installed”: Troubleshooting Tips

    If the Wave desktop software used with Seahorse data displays an error stating: “Instrument not installed,” this document can be used to help troubleshoot.   Here is a list of the most common causes...
    courtneynadeau
    last modified by courtneynadeau