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tlull11388 in Software19 hours ago (Show more Show less)

Just recently, on two different instruments, when we go to Analyze - Replace Calibration - for the CC, it updates the CC level, but DELETES one of the cal levels from every compound. It never did this before, and now we can't get it to not do it. Any help

We open and apply our latest .M file. Then when we try Analyze->Replace Calibration->All cmpds / CC level only, it does that update but drops a cal level from every compound. It is doing this on two different instruments. We've tried rebatching, running the CC from a brand new sequence, applying a method from a batch file where updating the CC… (Show more Show less)

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howard_sanford

(to tlull11388) 27 minutes ago (Show more Show less)

As far as I know, Quant does not use the Data File name to determine how to process a given sample. As long as each sequence or worklist is acquired into a different folder then there should be no issue with using the same file names for each sequence or worklist, as long as all file names within a given sequence or worklist are unique. How a…

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cmoodie in Software5 hours ago (Show more Show less)

Connection to the selected server failed

Hello, I am trying to connect to the control panal of OpenLab but I get the following error message "connection to the selected server failed". When I check the connections both Agilent Openlab shared services and Net.Tcp Port Sharing Service are running.

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dheyaaldeen (to cmoodie) 37 minutes ago (Show more Show less)

Hi coomdie Try stop thin restart the status of openlab shardservice

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jtmarten in Liquid Chromatography21 hours ago (Show more Show less)

1050 Autosampler Air Line Fitting

I recently acquired a 1050 system for free; it was replaced with a 1200 series after being rained on by a broken city water pipe above the lab. All components work fine, just need to connect the air line to the autosampler. Does anyone know the size, or if a replacement is available for the blue compression cap? If those are vaporware, what has… (Show more Show less)

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jtmarten (to sschombu) 1 hour ago (Show more Show less)

Thanks! This is the part I am missing. I guess I'll replace that fitting with something off the shelf and easily sourced.

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ellisja in Molecular Spectroscopy2 days ago (Show more Show less)

Is Cary WinUV 4.20(468) windows 10 compatible?

software compatibility

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rpannier

(to ellisja) 5 hours ago (Show more Show less)

Hello ellisja, The version 4.2 build 468 of WinUV is not compatible with Windows 10 but it's compatible with Windows 7 - 32 bits. You have to buy the version 4.2 build 470 for Windows 10. For that, i suggest you to contact your local Agilent office. Rémi

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peter.stockham in Mass Spectrometry9 hours ago (Show more Show less)

Does ammonium fluoride assist ionisation? (and how?)

Hi I recently read a report in which 1mM ammonium fluoride was added to the LC-MS mobile phase to increase sensitivity/ionisation. Can anyone verify this is effective for ESI positive mode analysis of drugs? Can you point me to a reference that describes how this works (if it does) Cheers Peter

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acraig in Gas Chromatography1 week ago (Show more Show less)

Low sensitivity for higher MW components in GC

Hello, I am using an Agilent 7890B with HP-1MS column SN19091S-913E. Periodically (~25%), when installing a new column, i run into issue where components eluting >35minutes have severely reduced sensitivity. GC parameters at the bottom using splitless injection. i.e, one standard will have component not detected, while a standard that is… (Show more Show less)

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garyb007 (to acraig) 11 hours ago (Show more Show less)

That's how I tighten ferrules. I can usually pull the column out and reuse the ferrule when I need to clip the column. A new ferrule tends to loosen up so I check the nut often at first to make sure it is still snug.

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